This section will grow substantially in the next several months. In the meantime, we have selected some relevant white papers which will expand your knowledge on the various methods we employ every day in our project work.

Technology
This white paper on JSP from Sun does a great job of describing JavaServer Pages in detail, and in plain language.
http://java.sun.com/products/jsp/whitepaper.html

ColdFusion MX for J2EE Architecture White Paper http://www.macromedia.com/software/coldfusion/whitepapers/pdf/cfmx_j2ee_wp.pdf

Usability
Assessing Web Site Usability from Server Log Files
http://www.teced.com/PDFs/whitepap.pdf

Focus Groups vs. User Studies
http://www.zanzara.com/UsabilityVsFocusGroup.pdf

Return on Investment for Usable User-Interface Design: Examples and Statistics
http://www.amanda.com/resources/ROI/AMA_ROIWhitePaper_28Feb02.pdf